Who we are:

Our website address is: http://boy-fresh.co.uk and boy-fresh.com and we trade as boy-fresh Media and are located in the UK at 25 Newmarket Road, Bury St Edmunds, Suffolk, England, IP33 3HA, Telephone 07494795142, email bfauth @ boy-fresh.co.uk ( Please note that you must have an appointment with us before visiting and we do not accept walk in customers. You can find our contact details on the shop front page. )

What personal data we collect and why we collect it:

Contact forms:

We use contact forms to send information to us that you type in yourself.

We use SSL connections to send and receive data. (See the SSL certificate in browser search bar)

Cookies:

Our website may use third party companies to assist us in understanding how you view our content.

Embedded content from other websites:

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. An example of this is the use of google maps to show our office location on our front page.

Analytics:

We may use analytics to help us improve and understand our customers choices and preferences however we do not pass this information on and is only used by us. An example of this may be to see what browser you use or what products you search for.

Who we share your data with:

Your data will only be shared with our selected partners to process your order.

We use:

PAYPAL for all of our store-front payments because this method requires no storing of payment details on our own servers. All information on payment (apart from your address for delivery) is stored with PAYPAL. Please read the terms and conditions in regards to their policies on ordering, privacy and terms and conditions by visiting their website at https:// www.paypal.com/uk/home

How long we retain your data:

We retain pending orders, tetain failed orders, retain cancelled orders, retain completed orders, for ONE (1) Year.

What rights you have over your data:

If you have an account with us, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Where we send your data Visitor comments may be checked through an automated spam detection service.

Your contact information:

Your Name, Email, Telephone number, Address and any notes will be retained for the purposes of order processing including delivery (and or for contact purposes) on our servers provided by our hosting provider. This is defined as a lawful basis of “preforming a legal contract” between “you” (the purchaser) and “the site” referred to as Boy-Fresh Media. 

How we protect your data:

Our website uses SSL technology to protect your data as it is being transmitted over the internet in a digital format.

What data breach procedures we have in place:

If a data breach occurs the site will follow the following procedures. 1) The site will review the breach to find out what data is affected. 2) The site will temporarily stop all orders and processing of data. 3) The site will contact all customers to advise them to take precautions and to reset their passwords. 4) The site will record any breach of data and report if necessary to the appropriate UK regulator. 5) The site will look to amend where possible its data breach and data recording policy.

What third parties we receive data from:

The site receives data form: 1) Our hosting and webmail providers. 2) Google partners. 3) Third party hosting and software providers for the purpose of order processing.

What automated decision making and/or profiling we do with user data:

We do not use automated profiling or decision making with users data. All data is only used to process orders defined as a lawful basis of “preforming a legal contract” between “you” (the purchaser) and “the site” refereed to as boy-fresh Media.